Privacy Policy

1. Company Overview

 

This website is operated by Linea Bathrooms (“the Company”, “we”, “us”, “our”). We are committed to protecting your privacy and ensuring your personal information is handled transparently and securely in accordance with applicable laws in New South Wales (NSW), Australia, and Australian Consumer Law (ACL) where required.

 

2. Information We Collect

 

We may collect and securely store the following types of information:

 

Contact details (name, email address, phone number)

 

Account login data (email, encrypted password, nickname if provided)

 

Transaction details (including PayPal email and shipping address used for order fulfilment)

 

Technical data (IP address, browser type, device, operating system, date and time of access, pages requested)

 

Communication preferences (newsletter subscriptions, promotional opt-ins or opt-outs)

 

We collect this information to assist with:

 

Order processing and fulfilment

 

Delivery and click-and-collect services

 

Payment verification and fraud prevention

 

Customer support and warranty requests

 

Promotions, newsletters and service updates (only if consent has been provided)

 

Website performance analytics to improve user experience

 

3. Use of Personal Information

 

We use your information solely for legitimate business purposes, including but not limited to:

 

Completing purchases and delivering ordered products or services

 

Operating and improving our website and services

 

Communicating important updates about your order or account

 

Sending marketing emails where we have your explicit permission

 

Internal operational, legal, and safety requirements

 

We guarantee that:

 

We do not sell, rent, or trade your personal information

 

We only share information with trusted service providers necessary to complete orders (e.g., payment gateways or postage partners)

 

Any such providers are obligated to handle data securely and for fulfilment purposes only

 

4. Cookies & Tracking Technologies

 

We may use cookies or similar technologies to enhance site performance, remember user preferences, and support analytics. You may disable cookies via your browser settings; however, certain website functions may become unavailable.

 

5. Age of Consent

 

By using this website, you confirm that you are at least the age of majority in your Australian state or territory of residence, or that you consent to minors under your supervision using this site.

 

6. Third-Party Links

 

Our website may contain links to third-party websites. These external sites operate independently. We are not responsible for the privacy practices, content, or policies of third parties. We encourage users to review third-party privacy terms before engaging with those sites.

 

7. Data Protection & Security

 

We take commercially reasonable precautions to protect your data through industry-standard safeguards and encryption methods where applicable.

 

All payment information (credit card, PayPal checkout data) is transmitted securely via encrypted networks

 

Passwords are stored using one-way encryption and cannot be accessed or revealed by our staff

 

Only the account holder can manage or update their own login credentials

 

8. Policy Updates

 

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Continued use of the website confirms your acceptance of the updated policy.

 

9. Contact Us

 

If you have any questions regarding this Privacy Policy, how your information is used, or if you would like to request access, correction, or deletion of your data where applicable, you may contact us through the following channels:

 

Address: Showroom, 2/48 Fairford Rd, Padstow NSW 2211

Email: info@apexrenovation.com.au

 

Phone: (02) 9709 5830

Business Hours:Mon–Fri: 9:00–17:00Sat: 9:00–16:00

Sun & Public Holidays: Closed