Privacy Policy

1. PERSONAL INFORMATION WE COLLECT

We collect personal information necessary to operate our business and provide products/services to you. This includes:

• Name, delivery address, and contact details (email/phone).
• Payment and transaction details (processed securely via third parties).
• ABN and trade qualifications (for Trade Account holders).
• Photos or videos sent for project consultation or warranty evaluation.

2. HOW WE COLLECT INFORMATION

2.1 Guest Browsing: If you are not logged in, we automatically collect non-identifying information (IP address, date/time, pages viewed) to improve site functionality and ensure relevant advertising. This data remains anonymous.

2.2 Registered Members/Customers: When you create an account or place an order, we collect specific details to process transactions, provide membership benefits, and offer customer support. We may also use this to notify you of order updates or promotions (with your consent).

3. USE AND DISCLOSURE OF INFORMATION

We use your information strictly for legitimate business purposes, including order fulfillment, customer support, and safety requirements. Information is shared with third parties (e.g., delivery agents, payment gateways) only to the extent required to complete your service.

We do not sell or rent your personal information to third-party advertisers without your explicit consent.

4. MOBILE MESSAGING (SMS) TERMS

By providing your mobile number and opting in, you agree to receive recurring SMS/text messages (including cart reminders, shipping updates, and promotions) from Linea Bathrooms.

• Opt-Out: You may opt-out at any time by replying STOP to any message.
• Costs: We do not charge for this service, but standard message and data rates from your wireless carrier may apply.
• Support: Reply HELP for assistance or contact our support team.

5. SECURITY OF YOUR INFORMATION

We take all reasonable precautions to protect your data from misuse or unauthorized access. However, no method of transmission over the internet is 100% secure.

To the maximum extent permitted by law, Linea Bathrooms is not liable for any unauthorized access or data breaches arising from internet transmission or third-party service provider failures.

6. ACCURACY AND ACCESS

You may view and update your personal information at any time through your account. We will not amend your personal information except at your direction or to ensure accuracy for delivery purposes.